Help Center / FAQ

We’re here to make things simple.

Got a question? You’ll probably find your answer here. And if not, hit us up — we actually reply.

FAQ Categories:

ORDERS

Q: Can I change or cancel my order?

A: Orders can only be edited or canceled within 2 hours of placing them. After that, our warehouse starts processing — so we can’t make changes.

Q: I didn’t receive my confirmation email

A: Sometimes it hides in spam. If you still don’t find it, reach us at support@bomaachi.com with your order number.

SHIPPING

Q: How long does delivery take?

A: Standard delivery within India takes 3–7 business days. International orders usually take 10–15 days, depending on customs.

RETURNS

Q: Can I return/exchange an item?

A: No, we don’t do returns and refunds. Yes, exchange is possible within 7 days of receiving it — as long as it’s unworn and in original condition. More details on our Returns & Exchanges page.

SIZING

Q: How do I find my size?

A: Check our Size Guide for detailed measurements and how our pieces fit.